Privacy Policy

InnerWild is committed to protecting your personal information and maintaining your privacy in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable provincial legislation in Ontario, British Columbia, and Alberta.

Collection of Personal Information

We collect only the personal information necessary to provide services and respond to inquiries. This may include:

  • Name

  • Email address

  • Phone number

  • Information shared through contact forms or booking systems

  • Health or personal information relevant to counselling or coaching services (where applicable)

Use of Information

Your information is used to:

  • Communicate with you

  • Provide counselling or coaching services

  • Schedule and manage appointments

  • Maintain appropriate records as required for professional practice

Your information will not be sold, rented, or shared for marketing purposes.

Consent

By providing your personal information, you consent to its collection and use as outlined in this policy.

You may withdraw consent at any time, subject to legal or contractual obligations.

Storage and Security

Personal information is stored securely using reasonable safeguards to protect against unauthorized access, loss, or misuse.

Electronic records may be stored using secure third-party platforms, including scheduling and practice management systems such as JaneApp.

Third-Party Services

This website may use third-party services (e.g., scheduling platforms, email providers, website analytics). These services have their own privacy policies governing the use of your information.

Access to Your Information

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Withdraw consent where applicable

Requests can be made using the contact information below.

Jurisdictional Considerations

Services may be offered across multiple Canadian provinces, including Ontario, British Columbia, and Alberta.

Privacy practices are aligned with applicable provincial regulations, including:

  • Personal Information Protection Act (PIPA) (British Columbia)

  • Personal Information Protection Act (PIPA) (Alberta)

Limits of Confidentiality

For counselling services, confidentiality is maintained in accordance with professional and legal standards. However, there are limits to confidentiality, including situations involving:

  • Risk of harm to self or others

  • Abuse or neglect of a child or vulnerable person

  • Court orders or legal requirements

These limits will be discussed in more detail prior to or at the start of services.

Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Paula Kent
InnerWild

Email: paulakent.innerwild@gmail.com

Updates to This Policy

This policy may be updated from time to time to reflect changes in practices or legal requirements.