Privacy Policy

InnerWild is committed to protecting your personal information and maintaining your privacy in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Collection of Personal Information

We collect only the personal information necessary to provide services, respond to inquiries, and support participation in offerings.

This may include:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms or booking systems

  • Information shared in relation to counselling, mentorship, workshops, gatherings, or other services

  • Information provided when subscribing to newsletters, updates, or community offerings

Use of Information

Your information may be used to:

  • Communicate with you

  • Provide counselling, mentorship, educational, group, or related professional services

  • Schedule and manage appointments

  • Share information you have requested, including updates, events, workshops, gatherings, or community offerings

  • Maintain records as required for professional and business purposes

  • Improve services and website functionality

Your personal information will not be sold, rented, or shared for marketing purposes.

Consent

By providing personal information, you consent to its collection, use, and storage as described in this policy.

You may withdraw your consent at any time, subject to legal, ethical, or contractual obligations.

Storage and Security

Personal information is stored using reasonable administrative, technical, and physical safeguards designed to protect against unauthorized access, disclosure, loss, misuse, or alteration.

Electronic records may be stored using secure third-party service providers, including scheduling, communication, payment, and practice management platforms such as JaneApp.

Electronic Communication

While reasonable efforts are made to protect electronic communications, no method of communication over the internet can be guaranteed to be completely secure.

Please avoid sending highly sensitive or confidential information through email or unsecured online communication channels.

Website Analytics and Cookies

This website may collect non-identifying information through website analytics tools and cookies to help understand website usage and improve user experience.

This information does not typically identify individual visitors.

You may disable cookies through your browser settings if you choose.

Third-Party Services

This website and business may utilize third-party services, including scheduling platforms, payment processors, email providers, website hosting services, and analytics tools.

These providers maintain their own privacy policies and practices regarding the collection and use of information.

Access to Your Information

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Withdraw consent where applicable

  • Request information about how your personal information is used

Requests may be submitted using the contact information below.

Limits of Confidentiality

For counselling services, confidentiality is maintained in accordance with applicable professional, ethical, and legal standards.

There are circumstances in which confidentiality may be limited, including:

  • Risk of serious harm to yourself or others

  • Suspected abuse or neglect of a child or vulnerable person

  • Court orders or legal requirements

  • Situations otherwise required by law

These limits will be discussed in greater detail as part of the informed consent process for counselling services.

Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Paula Kent
Founder, InnerWild

Email: paulakent.innerwild@gmail.com

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in services, privacy practices, technology, or legal requirements. The most current version will always be available on this website.